Refund/Warranty Policy

Transient Specialists Equipment

Refunds

We are happy to offer a 24 hour return policy upon receiving test equipment. This policy is only on Transient Specialists rental equipment. Should the equipment not preform as expected at any time, please reach out to our team. If no solution is found, refunds for the rental are discussed on a case by case basis. For any specific questions regarding your rental or equipment, please reach out to us at 630-887-0329, or info@transientspecialists.com. This does not necessarily apply to Ametek products (Teseq & EM Test) for which Transient Specialists is a distributor for.

Warranties

With rotating inventories, Transient Specialists occasionally offers used equipment sales. These sales are subject to the terms and conditions provided at the POS and quote. For additional questions about warranties with used equipment purchases please submit inquiries to the representative who issued the quote.

Ametek Products (Teseq & EM Test)

Transient Specialists as the US distributor for both Teseq and EM Test ESD simulators and accessories is happy to facilitate the sale of a variety of electrostatic discharge products and equipment. All refunds and warranty policies are subject to Ametek CTS policy, Transient Specialists does not offer any additional refunds or warranties outside of it. ESD simulators come with a two year warranty, however depending on the particular part or equipment, may be less. Please confirm prior to accepting the PO about exact timelines on associated products and equipment. For additional questions, see the terms and conditions provided on the quote or reach out to Ametek directly.