We are familiar with all of the equipment that we rent, give us a call at 630-887-0329 or email us at info@ts-emc.com, and we can address any concerns or problems. In the instances where we don't have a ready answer, we will work with the equipment supplier to get you the answer.

Software is normally included, though there are a few exceptions. We make an effort to provide the connecting cords for common applications and the connectors to make cords in case you have an unusual power connection to make. If software or specifically cabling is required please contact us prior to your rental to ensure we provide the necessary equipment to meet your testing needs.

95% of our equipment includes an accredited (ISO 17025 or A2LA) calibration, and the documents are included in the shipping container. We can also provide the documentation prior to shipping for review.

We offer weekly, two-week, monthly, and long-term rates for extended rental periods. For long-term rates please indicate the anticipated rental duration on the request.

We typically allow for up to 2 days of free transit time each way. The rental period will start 2 days after we ship the equipment and end 2 days before we receive the equipment.

Yes, should you find you need the equipment for longer than expected we move the billing to the next period.

We allow our customers to extend the rental as long as needed. Please contact us prior to the extension to ensure we update the payment information.

If you require the equipment longer than the initial 1 month rental, we pro-rate the charges daily, so you only pay for the extra time that you have the equipment.  The daily charge is 1/30 of the monthly rate.

Please return the equipment in the package or case that it arrived in, include all accessories and related items. Your team can facilitate the return or our team can setup the shipment from your facility.

Send the equipment to:

Attn: Goran Kocev  
Ph: 630-887-0329
Transient Specialists, Inc.,
7704 S. Grant Street
Burr Ridge, IL  60527

The equipment ships from Burr Ridge, IL 60558 - a suburb of Chicago, unless explicitly stated otherwise.

We can prepay and add Fedex small package or Fedex LTL Freight.  We can also use the carrier of your choice on your account.
Some equipment requires shipment via an LTL Freight carrier regardless of weight given the delicate nature of the systems.

EMC test equipment is particularly fragile and susceptible to damage caused from shipping. Transporting the equipment freight attached to a pallet helps to ensure it arrives at the customers location in good working condition.

During transit, the customer is responsible for the equipment until it arrives at our facility.